Remote Computer Support

Our remote support services allow us to take full control of your computer wherever you might be based. We can connect at a time that suits you and in most cases we can resolve any issues without the need for a home visit or taking away your computer.

We use one of the most popular and industry recognised pieces of software for remote support – Teamviewer. Installation is very simple and requires no technical knowledge, in most cases we can be connected to your computer within minutes.

At all times during a remote support session you will be able to see exactly what we are doing. All remote support sessions are completely safe and secure, and use the same level of data security that online banks do.

Below are just some of the services that we can perform remotely:

  • Troubleshooting and diagnostics of Microsoft Windows and Mac OS X
  • Virus and malware removal
  • Health check and computer MOT
  • Installation and training on software packages

remote computer support rugeley