Business Services - Ad-hoc Support

We have a wide range of ways to support your business' IT including phone support, remote support (Teamviewer, Remote Desktop) and site visits depending on the nature and complexity of the problem.

Remote Support - Wherever possible, we will aim to resolve issues remotely via the phone or Skype and using our remote support tools. This ensures we can get you back up and running as quickly as possible with minimal cost.

Site Visits - There will always be instances where we will be unable to resolve the issue remotely. In this case, we offer very competetive support prices with a range of options such as hour rate (to the nearest half hour) and day rate.

Services Covered - We offer support for a large spectrum of services and technology, our most common are:

  • Windows Server (from NT to 2012 R2)
  • Networking - LAN/WAN (Cisco, Netgear, Dell, 3Com, F5, Watchguard, Sonicwall)
  • Virtualisation - Vmware / Hyper-V
  • Email - Hosted & Microsoft Exchange
  • Web Management - Coding, validation, hosting
  • Workstations - Hardware & software
  • Security - Anti-virus / anti-malware, firewalls, IDS, IPS
  • Disaster Recovery